Free 30-day return policy at ECOVACS

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Shop at Ecovacs with certainty thanks to its 30 days return policy


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For peace of mind when shopping for a robot vacuum or mop, know that Ecovacs offers. free 30-day return policy for all of its products.

If you are returning the product due to a fault or error, Ecovacs will cover the cost of return shipping as well.

However, if you return the product due to a change of heart, you will need to cover the return shipping charges.

Combined with Ecovacs’ free delivery over $49 policy, this ensures you can confidently shop through Ecovacs online and get one of the best robot vacuums for your needs.

Why shop at ECOVACS?

With a two-decade legacy in household robotics, Ecovacs offers multiple reasons to shop at its online store directly:

  • Comprehensive robotic range: You can explore a great range of home cleaning vacuums and automatic window cleaners.
  • Free shipping over $49: Get free shipping on all orders over $49. If your order is under $49, Ecovacs charges a flat fee of $8.34 per package for delivery.
  • Free 30 day return policy: If you’re unhappy with your purchase for any reason, Ecovacs offers a 30-day returns policy.
  • Spend Ecovacs points: You will automatically earn Ecovacs points for using your robot vacuum through the Ecovacs app. You can then redeem these points for discounts off products, up to 30% of the product or accessory’s cost.
  • 1-year limited warranty: Ecovacs offers a one year limited warranty on its products, in addition to your rights under consumer law.
  • Responsive Support: Shop confidently with knowledgeable assistance for setup and troubleshooting.


  • Nick Broughall

    Nick is the founder and editor of BTTR. He is an award winning product reviewer, who has spent the last 20 years writing, editing and publishing technology and consumer content for brands like Finder, Gizmodo and TechRadar.

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Free 30-day return policy at ECOVACS
Free 30-day return policy at ECOVACS

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